日前，國(guo)電吉(ji)林江南熱電有限(xian)公司現場水冷壁(bi)人孔(kong)彎管(guan)發生(sheng)泄(xie)漏，為消(xiao)除安全隱(yin)患(huan)，現場采取停爐措施，吉(ji)林市部(bu)分(fen)地區供暖中斷(duan)。在這種情況下，用戶(hu)向(xiang)哈電鍋爐緊(jin)急求援。

  在(zai)(zai)接(jie)(jie)到(dao)(dao)用(yong)戶(hu)(hu)(hu)求援(yuan)后，哈電鍋爐各(ge)相(xiang)關(guan)單位急(ji)(ji)用(yong)戶(hu)(hu)(hu)之所急(ji)(ji)，爭(zheng)分(fen)奪秒(miao)與時間進(jin)行賽跑。新能源公(gong)(gong)司第一(yi)時間與用(yong)戶(hu)(hu)(hu)取得了聯系，充分(fen)了解現場有關(guan)情(qing)況(kuang)，快速制(zhi)定補供(gong)部(bu)(bu)件(jian)技(ji)術(shu)方案，并(bing)在(zai)(zai)部(bu)(bu)件(jian)生(sheng)(sheng)產(chan)(chan)制(zhi)造過程中選派(pai)專(zhuan)人全(quan)程跟(gen)蹤生(sheng)(sheng)產(chan)(chan)進(jin)度，及(ji)時服務(wu)生(sheng)(sheng)產(chan)(chan)一(yi)線，確保生(sheng)(sheng)產(chan)(chan)順暢。生(sheng)(sheng)產(chan)(chan)管理部(bu)(bu)及(ji)時調整水(shui)冷(leng)壁分(fen)廠在(zai)(zai)制(zhi)產(chan)(chan)品的排產(chan)(chan)計劃，并(bing)積極協調落實部(bu)(bu)件(jian)彎制(zhi)模(mo)具，協助(zhu)做好各(ge)項前期(qi)準備工(gong)作。在(zai)(zai)原材料到(dao)(dao)達公(gong)(gong)司后，水(shui)冷(leng)壁分(fen)廠立(li)即(ji)(ji)組織吊裝卸貨，并(bing)投入(ru)到(dao)(dao)緊張的生(sheng)(sheng)產(chan)(chan)制(zhi)造環(huan)節(jie)當(dang)中。水(shui)冷(leng)壁分(fen)廠在(zai)(zai)排產(chan)(chan)飽滿的情(qing)況(kuang)下，開辟綠色通道(dao)，調集精兵強將(jiang)，突擊搶(qiang)制(zhi)所需(xu)部(bu)(bu)件(jian)，當(dang)天即(ji)(ji)產(chan)(chan)成發運。第二天用(yong)戶(hu)(hu)(hu)接(jie)(jie)到(dao)(dao)部(bu)(bu)件(jian)后，立(li)即(ji)(ji)組織進(jin)行更換，及(ji)時啟(qi)爐恢復供(gong)暖。

  從接到用(yong)(yong)戶(hu)(hu)(hu)求援電(dian)話開始(shi)，哈(ha)(ha)電(dian)鍋爐各部門協同(tong)配合，想用(yong)(yong)戶(hu)(hu)(hu)之(zhi)所(suo)想，用(yong)(yong)了(le)不到三(san)天的時間就將補供部件運抵現場。哈(ha)(ha)電(dian)鍋爐用(yong)(yong)戶(hu)(hu)(hu)至上(shang)的理念深深地打動了(le)用(yong)(yong)戶(hu)(hu)(hu)，優(you)質高效的服務贏(ying)得了(le)用(yong)(yong)戶(hu)(hu)(hu)的高度認可，用(yong)(yong)戶(hu)(hu)(hu)特發來感謝信(xin)表示感謝。

  據(ju)悉，國電吉林(lin)江(jiang)南熱(re)電有限(xian)公司(si)主要負責吉林(lin)市冬季(ji)供(gong)(gong)(gong)暖工作。部件的及時補(bu)供(gong)(gong)(gong)為國電吉林(lin)江(jiang)南熱(re)電有限(xian)公司(si)維持(chi)吉林(lin)市正常供(gong)(gong)(gong)暖、保(bao)障民生提(ti)供(gong)(gong)(gong)了保(bao)障。